Is Repeat Grow built on the official WhatsApp Business API?
Yes. Repeat Grow runs entirely on Meta's official WhatsApp Business API (Cloud API), not a jailbroken app or an unofficial automation layer, so your number stays compliant and can't get banned for using third-party clients.
How long does it take to get set up?
Most teams are live in days, not months. We handle WhatsApp Business verification, number registration, and data import for you, so your team starts working from the shared inbox almost immediately.
Can I keep using the WhatsApp Business app on my phone?
Yes. With coexistence, one number works in both the WhatsApp Business app and Repeat Grow. Contacts, chat history and messages you send from the phone sync into the shared inbox, so your team sees everything. You can also move fully to Repeat Grow if you prefer.
What does Repeat Grow cost?
Plans start at ₹999/month (Starter), with Growth at ₹1,999 and Pro at ₹3,999, and Enterprise is custom. Pay monthly, or save about 10% quarterly and 17% yearly. Every new account gets a 7-day free trial with Growth limits, and there are no hidden setup fees. WhatsApp Business API setup is included on every plan. WhatsApp conversation fees are billed by Meta directly.
Can I take payments and send orders on WhatsApp?
Yes. Send an order with a payment request from any chat, paid through WhatsApp Pay (Razorpay, PayU, BillDesk or Zaakpay, confirmed automatically) or your UPI ID. You can also share your catalog, turn catalog carts into orders, and update customers as orders are processed, shipped and delivered.
Can customers call my business on WhatsApp?
Yes. With WhatsApp calling turned on, customers can call your WhatsApp number and every agent's browser rings. The first to answer takes the call. Agents can call customers from the chat, a contact or a deal, no phone line is needed. Add a “Call Now” button to any WhatsApp template and one tap starts the call. Calls are not recorded unless AI call notes are on, which write a summary and to-dos into the contact’s notes.
Can AI make and answer WhatsApp calls for me?
Yes. Click AI call on a lead and an AI voice agent calls them on WhatsApp: it greets them by name, says it is an AI assistant, answers from your knowledge base in English, Hindi or Hinglish, and books the next step. It can also answer incoming calls your team misses. You can listen live and take over in one click, and the AI saves call notes with a summary, to-dos and follow-up after every call. Business-initiated calls need the customer's call permission, as WhatsApp requires.
Does it have an AI chatbot?
Yes. The AI chatbot answers chats from your own knowledge base, knows your opening hours, and hands the conversation to a human when asked. You can also build chatbot flows visually, or generate them with AI from a short description.
Can multiple agents use the same WhatsApp number?
Yes. Repeat Grow is a shared inbox by design: multiple agents can work from one WhatsApp Business number with per-conversation assignment, status tracking, and internal notes.
Does Repeat Grow integrate with other tools?
Yes. Shopify (order, shipping and abandoned-cart messages) and Calendly (booking confirmations and reminders) connect from Settings, and partner apps can connect with one click. There's also a public REST API with scoped, revocable API keys and signed outbound webhooks, so you can plug Repeat Grow into your existing stack.